Terms of service

Last updated: 2026

OVERVIEW

This website is operated by Magic Moments 3D Farm LTD (“we”, “us”, “our”).

We provide this website, store, and related services (“Services”) to you, the customer.

By accessing or using our Services, you agree to be bound by these Terms of Service, our Privacy Policy, and our Refund Policy.

If you do not agree, you must not use our Services.

ELIGIBILITY

You must be at least 18 years old to use our Services.

By using our Services, you confirm that you are legally capable of entering into binding contracts under UK law.

ACCOUNTS AND INFORMATION

You agree to provide accurate, current, and complete information when placing orders or creating accounts.

You are responsible for maintaining the confidentiality of your account and for all activities under it.

We are not responsible for unauthorised access caused by your failure to secure your login details.

PRODUCTS AND DESCRIPTIONS

We aim to display products as accurately as possible.

However, colours, textures, and appearance may vary due to:

  • screen settings

  • device type

  • 3D printing processes

  • material variations

All products are handmade and may show minor natural variations.

Product descriptions may be updated at any time.

DECORATIVE USE AND SAFETY

All products sold by Magic Moments 3D Farm LTD are decorative items and collectibles.

They are not intended as toys and are not suitable for children.

Products are designed for display purposes only.

ORDERS AND CONTRACT FORMATION

When you place an order, you make an offer to purchase.

A legally binding contract is formed only when we confirm your order and receive payment.

We reserve the right to refuse or cancel orders for legitimate reasons, including:

  • stock issues

  • pricing errors

  • suspected fraud

  • misuse of services

If an order is cancelled, any payment received will be refunded.

PRICES AND PAYMENT

All prices are shown in GBP (£) unless stated otherwise.

Prices exclude delivery, taxes, customs, or import charges unless specified.

We reserve the right to change prices at any time.

Payment must be received in full before dispatch.

SHIPPING AND DELIVERY

Delivery times are estimates only and not guaranteed.

We are not responsible for delays caused by:

  • carriers

  • customs

  • weather

  • events beyond our control

Risk and Ownership

Risk remains with us until the goods are delivered to you.

Ownership passes to you once full payment is received.

RETURNS AND REFUNDS

Returns and refunds are governed by our Refund Policy, available on our website.

Nothing in these Terms limits your statutory rights under UK law.

CUSTOM AND PERSONALISED PRODUCTS

Custom-made and personalised items are produced to your specifications.

These items are exempt from the right to cancel, unless faulty or misdescribed, in accordance with UK law.

INTELLECTUAL PROPERTY

All content on this website is owned by or licensed to Magic Moments 3D Farm LTD and is protected by UK and international intellectual property law.

You may not copy, reproduce, distribute, or exploit any content without written permission.

THIRD-PARTY LINKS

We may link to third-party websites.

We are not responsible for their content, policies, or practices.

You access them at your own risk.

FEEDBACK AND REVIEWS

By submitting reviews, feedback, or content, you grant us a non-exclusive, royalty-free licence to use it for business purposes.

You confirm that your content is lawful and does not infringe third-party rights.

PROHIBITED USE

You must not use our Services for unlawful, abusive, fraudulent, or harmful purposes.

We may suspend or terminate access if you breach these Terms.

TERMINATION

We may suspend or terminate your access if you violate these Terms.

Any outstanding obligations remain payable.

DISCLAIMER OF WARRANTIES

Our Services and products are provided “as available”.

We do not guarantee uninterrupted or error-free operation.

Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, we are not liable for indirect or consequential losses.

Nothing in these Terms excludes or limits liability for:

  • death or personal injury caused by negligence

  • fraud or fraudulent misrepresentation

  • any liability which cannot be excluded under UK law

INDEMNITY

You agree to indemnify us against losses arising from your breach of these Terms or misuse of our Services.

SEVERABILITY

If any provision is found unlawful or unenforceable, the remaining provisions remain valid.

ENTIRE AGREEMENT

These Terms, together with our policies, form the entire agreement between you and us.

They supersede all previous agreements.

ASSIGNMENT

You may not transfer your rights under these Terms without consent.

We may assign our rights where legally permitted.

GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of England and Wales.

The courts of England and Wales have exclusive jurisdiction.

CHANGES TO TERMS

We may update these Terms from time to time.

Changes will be posted on our website.

Continued use constitutes acceptance.

CONTACT DETAILS

Magic Moments 3D Farm LTD
Registered in England and Wales

Registered Office:
16 Grisedale Drive
Worcester
WR4 9JH
Worcestershire
United Kingdom

Company Number:
16602861

VAT Number:
Not VAT registered

Email:
contact@magicmoments3dfarm.co.uk